responsible service

The Robin Hood Hotel is committed to the wellbeing of its patrons, employees and the wider community in which it operates. It strives to deliver all its services in a responsible and sustainable manner providing the means for our patrons to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances. As part of this commitment, the venue has adopted a comprehensive Responsible Gambling Code of Conduct, and a Self-Exclusion Program, and will provide the necessary resources, both financial and human, to support the proper operation and fulfillment of the Code at these premises. Gambling may be a problem if you are:

• Spending more money and time on gambling than intended
• Hiding your gambling from other people
• Borrowing money to pay for living expenses e.g. phone bill, groceries,
 petrol
• Losing interest in other activities
• Finding work or your role as a parent is affected
• Lying about your gambling
• Not going to work or home as often

Responsible Gambling Code of Conduct & Support Services

Available in:
English – Arabic – Chinese – Greek – Italian – Spanish – Turkish – Vietnamese

Please click the link below:

https://gamesure.com.au/venue-code-of-conduct/

OTHER LINKS:

Gamblers and their families or friends can find gambling support services and self-exclusion programs and the State Government’s problem gambling support website www.responsiblegambling.vic.gov.au

For further information regarding responsible gambling and other initiatives, gamblers and their families or friends can access the Commonwealth Government’s website ‘ Money Smart’ www.moneysmart.gov.au

For immediate help 24 hours a day, 7 days a week contact Gambler’s Help on 1800 858 858 www.gamblershelp.com.au

1300 838 031, 10am–6pm (AEST) every day, including public holidays. Call the YourPlay Help Desk 1300 838 031, 10am–6pm (AEST) every day, including public holidays.

Call the YourPlay Help Desk 1300 838 031, 10am–6pm (AEST) every day, including public holidays.

www.yourplay.com.au

“YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at www.yourplay.com.au or ask a staff member for assistance in venue.”